System Support Engineer

Are you looking for a career that matters? We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world. Learn more about how Baxter is At the Intersection of Saving and Sustaining Lives. Delivering continuous technical support and training to the AK series product line to and from the field. Ensuring a good flow of communication around the products. Participation in new product development project and in product care acitvties being the voice of the customer. Internal support function for R&D, Quality (technical complaint investigations) and root cause analysis. A certain amount (~10%) of international traveling to support our colleagues in the field including hands-on training and problem solving on site can be expected in this position. This is a temporary position. Essential Duties and Responsibilities Provides technical education support and trainings when more knowledge is needed; Keeps the technical training material for the relevant products updated; Provides feedback – How the products are used and maintained in “real life” in the Clinics; Manages communication with Technical Service; Cooperates in writing manuals, defining installation and maintenance procedures, and providing info on spare parts; Participates in new product development project and in product care activities being the voice of the customer. Qualifications Degree in Biomedical Engineering or similar discipline: Knowledgeable in medical technology, regulatory requirements, products and components. Good people skills, team work skills and high degree of operational skills Good Problem Solving attitude and Root Cause Analysis skills Good communication and presentation skills Good computer skills are required, Word, PPT, Excel Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information. ...